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Frequently Asked Questions
About the Bike Ride
General
About My Bike Center
ABOUT THE BIKE RIDE
What are the dates of the 2008 bike MS: Road, Sweat & Gears Ride?
August 22-23, 2009
Where will the ride be located?
This year the ride will be based out of McCall, Idaho. The ride will start at Camp Pinewood in McCall each day, and end in a different location in McCall.
What are the registration fees?
Registration fees are nonrefundable, nontransferable, and not applicable to the minimum pledge.
The registration fees are:
$20 team fee
$30 individual fee
$50 day of ride fee
Is there a fundraising requirement?
Yes, every rider is required to raise a minimum of $250. The funds raised by the National Multiple Sclerosis Society go to fund local and national programs and services for those living with ms and their friends and family, as well as supporting research to find a cure. Our office is here to ensure that you are successful in your fundraising efforts. Please contact us for support or for any fundraising questions that you may have.
What if I only want to ride one day, do I still need to raise the $250?
Yes, all riders regardless of how far they ride are required to raise the pledge minimum. Remember, last year our highest fundraiser brought in over $3000 in cash!
Can people who haven’t registered show up and ride on the morning of the ride?
Yes, there will be an additional $30 added to registration. The rider will still be accountable for the $250 pledge minimum.
Do I have to wear a helmet?
Helmets are required. Your safety is very important to us!
When will I receive my rider and bike number?
We will have a early packet pickup in Boise the week before the ride. You will also be able to pick up your numbers the Friday before the ride in McCall, as well as at the start line on Saturday morning.
Where do I sleep? Will there be accommodation for my family members, and those traveling with me?
We have booked Camp Pinewood for accommodations for the ride. The camp will serve as our home the entire weekend. You may visit the camps website at www.camppinewood.org to check out the facilities.
Email your reservation and roommate request to pinewoodreservations@nmss.org starting June 1st.
Fees are as follows:
2 night rider lodging (including meals): $30
2 night non-rider lodging
(includes 2 breakfasts, 1 dinner & 1 lunch): $50
2 night camp site (showers included): $20
2 night RV space with hook-ups: $36
Meal ticket (2 breakfasts, 1 banquet dinner & 1 lunch): $20
Banquet dinner ticket: $10
There are also several hotels that are available in the area. If you need information on these hotels, please contact our office.
How old must I be to participate?
The minimum age to ride is 14. All riders under the age of 18 must be accompanied by an adult at all times. If an underage rider is picked up by a sag vehicle, the parent or guardian must ride with the minor. All underage rides must have a waiver signed by a parent and notarized prior to the start of the ride.
When and where do I turn in my donations?
If you receive donations prior to the ride in the form of a check you can send them to our office with your first and last name in the memo line to:
National MS Society
6901 W. Emerald Street, Ste 207
Boise, Idaho 83704
You may also turn in pledges at the early packet pick up that will take place the week before the ride, on the Saturday morning of the ride.
What type of route support will be available?
Support and Gear (sag) vehicles will monitor the entire route to help with medical and mechanical issues, or just to give a tired rider a lift. Medical volunteers will be stationed throughout the route, as well as ride marshals and HAM’s. Safety is our NUMBER ONE priority for our riders!
My family would like to come support me at the event, what can they do?
We need volunteers to help out with rest stops, lunch, sag vehicles, etc. If a friend or family member would like to help at the event, please contact our office. 208.388.1998
GENERAL
- I forgot my Username and Password.
Remember that your username and password are case sensitive. Click here to find your password. You will receive an e-mail with your username and password. If you still have problems, please contact us at erin.farrell@nmss.org for help.
- How do I change my Username and/or Password?
First, login to the site using your username and password. Once logged in you will see a link at the top of the page called "Update My Profile." Once in your profile, you will be able to change your contact information, e-mail address, username and password. All changes will be made to your account immediately. There is no need to sign in again.
- How do I unsubscribe from e-mail?
Towards the bottom of each e-mail message there is a link stating, "Click Here to Unsubscribe from this E-mail Message." Click this link and follow the instructions given to unsubscribe.
ABOUT MY BIKE CENTER
- What is a Personal Page?
A personal page is an online promotional tool for your use when asking your friends and family to join your team or sponsor you by making a donation. Once you sign up for an event online, by default, you will have a personal page created for you. You have the option of personalizing this page by going to your bike center. You will be able to customize images, text and the style/color layout of the page.
- By default I have a personal page, do I have to change it?
Once you sign up for an event online, by default, you will have a personal page created for you. A compelling personal page attracts and engages supporters. While you can spread the word using customized e-mail solicitations, your personal campaign page can be your own creative expression of your commitment to the cause. Customize your page by selecting the layout and style that work best for you. Utilize the elements of text, photo and status indicators to their fullest advantage.
- How do I change my personal fundraising goal?
First, you will need to login to your Bike Center. On the bottom right side of the Bike Center home page is the location to modify your personal fundraising goal. Enter your new goal and submit the changes.
- How do I change my team name, team division or team goal?
Only the team captain has the ability to change the team name or team division. The team captain will need to login to his/her bike center and click the "My Team Progress" button on the top right. On the Team Progress page, team captains will have the ability to update the team name, division and goal.
- How can I see who has donated to me?
Login to the site using your Username and Password. Go to your Bike Center and click the "My Progress" tab; this will allow you to view your donor list and any amounts having been donated.
- How can I see who is on my team?
Login to the site using your Username and Password. Go to your Bike Center and click the "Team Progress" tab; this will allow you to view your team roster and the amounts raised by each team member.
- What is a team message?
Simply go to your Bike Center and click the "Update Message to Team" button. This will allow you to make all necessary changes to your team message.
- What is the difference between making my personal page private or public?
By default, a personal page is Public, meaning your name will appear in the participant search list, and anyone accessing the site will be able to support you. Setting your personal page to Private means your name will not appear in the participant search list, and only people you personally invite will be able to support you.
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